Your safety is
our #1 priority.
Every feature we build, every process we design, and every driver we onboard starts with one question: is this safe for our riders, drivers, and communities?
Safety built in
Multiple layers of safety features that protect you on every trip.
Driver Verification
Every driver undergoes background checks, licence verification, vehicle inspection, and police clearance before going online.
Live GPS Tracking
Track your trip in real-time on the map. Your exact route and location are recorded and stored securely.
Emergency SOS
One-tap SOS button contacts your emergency contacts, our 24/7 safety team, and local police simultaneously.
Trip Sharing
Share your live location and ETA with family or friends. They can watch your trip from any device.
Trip Monitoring
Our AI monitors trips in real-time for unusual stops, route deviations, or abnormal speed changes.
Anonymous Calling
Contact your driver via the app without revealing your personal phone number.
Data Security
All personal data is encrypted in transit and at rest. We follow GDPR and local data protection standards.
Insurance
All Selam Ride trips are covered by our platform insurance for added peace of mind.
Safety tips
Simple habits that make every trip safer for everyone.
For Riders
- 1Always verify your driver's name, photo, and plate before entering
- 2Share your trip with a trusted contact
- 3Sit in the back seat when possible
- 4Use the in-app emergency SOS if you feel unsafe
- 5Rate your driver honestly after every trip
For Drivers
- 1Never share your personal contact with riders
- 2Report unusual passenger behaviour immediately
- 3Keep your vehicle maintained and roadworthy
- 4Use the in-app SOS if you feel threatened
- 5Follow all traffic laws at all times
Have a safety concern? Contact us immediately.
Contact Safety Team